The Annual Plan is paid upfront for the year. Your recurring appointments are prepaid, and you generally are not charged again for each appointment unless you add additional services. Groomit's page also states that unused appointments under the Annual Plan are refundable.

Yes, while your recurring plan remains active, your recurring price is locked according to the plan terms. The Annual Plan specifically locks the price for 12 months. If you cancel a recurring plan and start again later, the new plan may use updated pricing.

Groomit will try to keep your preferred groomer assigned to your recurring appointments. If your preferred groomer is unavailable, Groomit can match you with another suitable groomer based on factors such as location, skills, and experience.

Yes. Flexible recurring customers can skip or reschedule appointments when needed, subject to Groomit's appointment and cancellation policies. Annual customers have additional flexibility under the Annual Plan's cancellation and rescheduling terms.

Yes. You can cancel a recurring plan, and future appointments that have not yet been charged can be canceled without fees. If an upcoming appointment has already been charged, the regular appointment cancellation policy may apply.

Yes. Groomit sends reminders throughout the recurring appointment process. You can receive a reminder before the appointment is scheduled, another after the groomer confirms it, and a final reminder before your grooming appointment.

The treatment depends on your plan. Under the Annual Plan, Groomit states that there are no cancellation fees for a missed appointment and the missed appointment can be added toward the end of the annual plan. Flexible recurring appointments remain subject to the applicable cancellation policy.

Yes. You can set up recurring grooming for more than one pet, with each pet having its own grooming schedule based on its individual needs. This is useful when dogs or cats in the same household require different grooming frequencies.

Yes. A consistent grooming schedule can help maintain your pet's coat and hygiene and reduce problems such as mats and excessive coat buildup. Regular appointments can also help pets become more comfortable with their groomer and grooming routine over time.

Groomit's current recurring promotion includes a Fi Mini GPS Tracker and 6 months of Fi membership for eligible customers who choose a Flexible or Annual recurring plan and complete their first recurring grooming appointment. Groomit states that the redemption code is emailed within 5 business days, and the Fi activation fee is not included. Promotional terms and availability may change.

It depends on your plan. Flexible plan appointments follow the standard cancellation and rescheduling fee schedule — each appointment is treated as its own scheduled service. Annual plan members pay no cancellation or rescheduling fees at any time, including inside 24 hours, once the groomer is on the way, or after arrival. Committing upfront is what allows Groomit to waive per-appointment fees while still reserving priority access.

You can adjust your recurring schedule as your pet's needs change, and you can cancel a plan at any time. Note that price lock applies while a plan stays active — if you cancel and restart later, the new plan may use current pricing rather than your previous locked rate.

Recurring appointments depend on groomer availability in your ZIP code. If you move, update your address in the app so future appointments schedule correctly. If Groomit doesn't yet serve your new area, you can cancel the plan; on an Annual plan, unused prepaid appointments are refundable.